Client Administrator at Skogome Prison

The Swedish Prison and Probation Service is growing – we are building new facilities, renovating, and expanding, and we are now looking for more employees. Our most important goal is to reduce recidivism – to break the vicious cycle. If we succeed, society will be safer and more secure for everyone. We are the authority responsible for prisons, probation, remand facilities, and client transport.

The Skogome area is the largest prison in Sweden for male offenders convicted of sexual crimes, classified as security class 2. There is also a smaller psychiatric care unit. Skogome Prison opened in 1957 and is located at Lillhagsvägen 301 on Hisingen in Gothenburg. The prison currently has about 250 employees distributed across several different professional groups and competencies. In a renovation and new construction project starting this year, the prison will nearly double its capacity, with more modern facilities and larger spaces for treatment and activities.

Read more about Skogome Prison's operations on our website: https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/skogome/#verksamhet (https://www.kriminalvarden.se/kontakt/hitta-och-kontakta/verksamhet/anstalt/skogome/#verksamhet)

JOB DESCRIPTION

At the Skogome area, you will work as one of several client administrators. Within the framework of your duties, you will work in one or more of our departments. The client administrator's work is focused on the clients, both individually and in groups. You will play an important role and contribute significantly to a well-functioning structure in the prison. Under the guidance of the prison officer, you will be responsible for the overall client work. This includes planning, following up, and ensuring the quality of the work with clients' execution planning and preparing and making decisions according to regulations in accordance with delegation. Your duties include making assessments based on applicable regulations, guidelines, and practices, as well as continuously mentoring and training staff in the client process. Collaboration with other parts of the Swedish Prison and Probation Service and with other authorities occurs frequently. Other administrative tasks may also arise.

QUALIFICATIONS

To succeed in the role of client administrator, it is important that you have a structured and organized work approach, are meticulous and quality-conscious. You plan and carry out your work effectively, even under high workloads or temporary tasks. You are flexible and easily adapt to prevailing circumstances and see opportunities in changes. As a person, you are secure, stable, and distinguish between personal and professional matters. It is also important for you to always act in accordance with decisions made, policies, and guidelines. You are pedagogical and have a clear way of communicating, adapting the way you convey information to the recipient to ensure that your message is understood. Furthermore, we see that you are service-oriented and have good collaboration skills while being comfortable taking your own initiatives.

For us, it is important that you share the Swedish Prison and Probation Service's fundamental values of a humane view of humanity, respect for the individual, and belief in the human will and ability to develop. You are also aware of and understand how background, culture, and group affiliation affect yourself and others. Furthermore, you are expected to contribute to ensuring that everyone is treated equally. We place great emphasis on personal suitability.

We are looking for someone who has:

• A university or college degree in law, social sciences, or behavioral sciences, or other education combined with experience deemed relevant by the employer.
• Experience in investigative work and case management within the Swedish Prison and Probation Service or other public sector work.
• The ability to express yourself well in spoken and written Swedish.
• Good computer skills.

It is an advantage if you have:

• Experience collaborating with external and internal stakeholders.
• Good administrative law knowledge.

OTHER INFORMATION

The Swedish Prison and Probation Service has chosen to remove the personal letter and replaced it with selection questions relevant to the position. The answers to the selection questions and CV will determine whether you are qualified to proceed in the process.

To be considered for employment within the Swedish Prison and Probation Service, you must meet high standards regarding suitability, judgment, security, and confidentiality awareness, and comply with applicable laws. This means that you uphold democratic values and the state values that apply to the operations of the Swedish Prison and Probation Service.

Some positions are classified as security class, and a security assessment with a background check will be conducted before a hiring decision is made. For certain security-classified positions, Swedish citizenship is required. The Swedish Prison and Probation Service welcomes applicants from diverse backgrounds and experiences. Read more about the security assessment at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/sakerhetsprovning-vid-rekrytering/)

The position may involve military placement within the Swedish Prison and Probation Service. Read more about military placement at: https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/ (https://www.kriminalvarden.se/jobba-hos-oss/rekryteringsprocessen/krigsplacering/)

Individual salary setting applies.

Probationary employment may be applied.

The Swedish Prison and Probation Service strives for a balanced gender distribution and increased diversity.

To submit your application, click on the application link in the ad. Questions about how to apply and submit your CV should be directed to Visma Recruit. Questions about specific jobs will be answered by the contact person indicated in the ad.

We kindly but firmly decline direct contact with staffing and recruitment companies and sellers of recruitment ads. The Swedish Prison and Probation Service has contracted agreements.